Still uncertain about having the COVID-19 vaccine? New dedicated helpline is live!

Posted on June 28th, 2021

New service to help improve COVID-19 vaccine inequalities

The CCG has appointed Involve Kent to provide support to patients who have not yet been vaccinated and may be hesitant about vaccination or underrepresented in the vaccinated population. Translation in a wide range of languages is also available.

Involve Kent will manage a dedicated telephone helpline and advice service to answer questions from the community relating to vaccine hesitancy, provide assurance, information and signposting to encourage booking and attendance at vaccination centres.

The service is not clinical and does not provide medical advice, but refers to NHS accredited and assured information sources. The service has been launched from Monday 28 June and operatse between 8.30am and 5pm, Monday to Friday.  The helpline telephone number is 0330 320 4444.

Public Health England have produced a very helpful factsheet which addresses concerns on vaccine safety – see the link below:-

2021.05.12_Vaccines_Q_A_Factsheet_A4_Web