Alert: Global Microsoft outage

**⚠️ Important Patient Notice – Global Microsoft Outage** We are currently experiencing disruption due to a **global Microsoft service outage**. This is not an issue specific to Thames Avenue Surgery or our local area, but a wider problem affecting services worldwide. This may affect some of our practice services, including delays with: – Replies to online consultations (eConsults). – Text messages and appointment reminders. – Receiving and processing hospital letters. – Hospital referrals and associated correspondence. Our team is working to manage the disruption as best we can. **Our priority is urgent patient care and safety**, and we are prioritising patients who need urgent clinical attention. Please bear with us if you experience delays in receiving a response or communication from the surgery. We will work through any outstanding messages and correspondence as soon as services are restored. We apologise for any inconvenience and thank you for your patience and understanding. **Thames Avenue Surgery**