Friends and Family Test
Results
During the month of March 2026, out of 201 surveyed patients, we received 98 responses with a summary of scores being as follows:-
We are absolutely delighted to receive such positive scores. We very much value the feedback that we have received, it is very rewarding for the whole surgery team and makes us all very proud.
We all enjoy reading the freetext comments when patients are asked to give details on why they are given the score they have, these are the responses:-
We are listening
We are very grateful for the positive feedback received, as it reflects the care, commitment, and dedication that the whole team at Thames Avenue Surgery strives to provide to our patients every day. We are always sorry to hear when a patient has had a negative experience, and we would encourage anyone who wishes to discuss their concerns further to contact the surgery directly so we can look into this.
Updated 01/04/2026
